Tenant Access
Access Control Cards
Access cards for the 2000 West Loop South building and garage are handled exclusively by Datawatch Systems, Inc. Datawatch Systems provides our tenants with direct access to a web-based platform for employee access administration and new access card orders.
New users may email MyCS@datawatchsystems.com for credentials and training.
Existing users may log in at: Datawatch Direct Access Portal
A user guide is available online at: Direct Access User Guide
Please contact Datawatch directly for any access card issues at 1-800-899-9872.
New access card orders may be placed at: Datawatch Systems Card Shop
HID Cards $9
Keyfobs $13
Mobile ID $10
Please click here for a how-to guide for ordering access cards
To purchase the Mobile Access app for smartphones, please email mobileID@datawatchsystems.com.
Tenants interested in pricing for access control in their individual suites may contact Melissa Hodge at mghodge@datawatchsystems.com.
Access control cards are for your protection and convenience and are intended to control and restrict access to the building and parking garage. Please note that a building access card is not authorization for building staff to open locked doors - employees must have their own key or contact their appropriate supervisor.
After Hours Procedures
Normal building hours are Monday through Friday, 8:00am to 6:00pm and Saturday, 8:00am to 1:00pm. Any other time is considered after hours. After hours entry is possible for authorized employees with the access control card. Everyone entering the building after hours will be required to sign in and out at the West Lobby Security Desk. Tenants must have their access cards and suite keys, as the security officer is not able to open suite doors. Use your access card and swipe it in front of the card reader located by the west entrance door. When the light turns green the door will unlock long enough for you to enter. You must also use your access card to operate the elevator. Swipe the card reader and when the light turns green push the floor button. The elevator will not take you to a floor you do not have authorization for.
Should you experience problems, call buttons located by the west entry door and the loading dock entrance may be used to call security for assistance. Give the operator your exact location. The operator will then page the security officer to come and assist you. Expect to wait three to five minutes after the call has been made. The security officer must have tenant authorization to let you into the building or in the elevator without an access card. Your Tenant Representative should submit to the Management Office names and phone numbers of at least three individuals who can be contacted to permit after hours access to individuals without building access cards. Please use the form located in the Forms section of this handbook.
Please click here to view the Tenant Contact Information form
Tenant Vendors
All vendors entering the building to perform services within your leased space, making large deliveries to or picking up large deliveries from the building must have a certificate of insurance on file with the Management Office. Please note that vendors with out a certificate of insurance will not be allowed access to the building.
Please click here to view the Vendor Insurance Requirements
Should you anticipate a large or lengthy delivery, please schedule it through the Management Office. Arrangements will then be made for delivery after 6:00pm on weekdays and from 8:00am – 1:00pm on Saturdays via the building’s loading dock. Deliveries may not be made in the circular drive via the building’s front entrance. Occasionally a large, single item (i.e., desk, file cabinet) may be delivered during the week between the hours of 9:00am and 11:00am or 2:00pm and 4:00pm. These deliveries are allowed at the discretion of the property manager. Dollies are not permitted in the lobby unless they have rubber wheels. Mail carts must use the padded elevators unless the carts are properly padded to prevent damage to the passenger elevators.
The Management Office cannot accept or assume responsibility for supplies or furniture that is delivered to the building, nor can they grant access to your leased space. Please make the appropriate arrangements for the receipt and storage of any materials shipped to the building and the oversight of work being performed within your office.
